98ab Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 98ab ("we", "us", "our") collects, processes, stores, and protects personal data provided by users ("you", "the Player") when accessing or using the 98ab platform at https://98ab.ws. This Policy applies to all services offered through the platform, including sports betting, casino gaming, deposit and withdrawal processing, customer support, and promotional activities.

By registering an account on 98ab, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 98ab platform. This Policy should be read alongside our Terms and Conditions, which govern the overall use of the 98ab platform.

Our Privacy Principles

98ab collects personal data through three primary channels: information you provide directly during registration and account use, information generated automatically by your use of the platform, and information received from third-party service providers in the course of processing your transactions.

Information You Provide Directly

• Registration data: your mobile phone number registered in Bangladesh, chosen username, and account password.
• Identity verification documents: national ID card, passport, or other government-issued identification documents where requested as part of the KYC process.
• Financial data: mobile financial service account details (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals. We do not store full mobile banking PINs.
• Support communications: any messages, complaints, or correspondence submitted to 98ab customer support via email.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: pages visited on the 98ab platform, time and duration of visits, games played, bet amounts, and navigation patterns.
• Session data: login timestamps, session duration, and logout events, used to detect unauthorised access and monitor for suspicious activity.
• Cookie and tracking data: see Section 6 (Cookies and Tracking Technologies) for full details.

Information From Third Parties

• Payment verification data from bKash, Nagad, Rocket, and Upay confirming successful deposit or withdrawal transactions.
• Fraud and risk screening results from third-party compliance and anti-money laundering (AML) service providers.
• Technical performance data from analytics and infrastructure providers used to maintain platform stability and speed.

The personal data 98ab holds about you is used for specific, documented purposes. The table below sets out the primary purposes and the type of data used for each.

98ab processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used.

• Contractual necessity: processing required to provide the services you have registered for, including account management, transaction processing, and customer support.
• Legitimate interests: processing necessary for fraud prevention, platform security, AML compliance, and improving the quality of our services.
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC obligations, tax reporting requirements, and responses to lawful authority requests.
• Consent: where you have given explicit consent for a specific processing activity, such as receiving promotional communications from 98ab. You may withdraw consent at any time by contacting support.

98ab does not sell your personal data. We share your data only in the circumstances described below, and only to the extent strictly necessary for the stated purpose.

Third Parties We May Share Data With

• Payment processors: bKash, Nagad, Rocket, and Upay — to facilitate deposits and withdrawals on your 98ab account. These providers process only the transaction data necessary to complete the payment.
• Identity verification and KYC providers: third-party services used to verify your identity documents as required. These providers are subject to strict data processing agreements with 98ab.
• Casino game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and similar providers — only the minimum technical data necessary for game operation and result certification is shared with these providers.
• Regulatory and law enforcement authorities: where 98ab is required by law, court order, or regulatory direction to disclose personal data. In such cases, 98ab will disclose only what is legally required.

When you make a deposit or request a withdrawal on 98ab using bKash, Nagad, Rocket, or Upay, the transaction is processed directly through that mobile financial service provider's secure gateway. 98ab records the transaction reference, amount, timestamp, and associated account details for the purpose of account reconciliation and dispute resolution. We do not store your full mobile banking PIN or any authentication credentials used to access your mobile financial service account.

All financial records held by 98ab are retained for the minimum period required by applicable financial regulations and AML obligations. Where a player requests account closure, financial transaction records may be retained beyond the account closure date to the extent required by law or ongoing investigations.

98ab uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep you securely logged in, and understand how players use the site so we can improve it. By continuing to use the 98ab platform after being informed of this Policy, you consent to our use of cookies as described below.

Types of Cookies We Use

• Strictly necessary cookies: these are essential for the platform to function. They enable core features such as login session management, security token validation, and bet placement. These cookies cannot be disabled.
• Functional cookies: these remember your preferences such as language settings and display options to personalise your experience on the platform.
• Analytics cookies: these collect aggregated, anonymised data about how players navigate and interact with the platform. This data helps 98ab identify areas for improvement and fix technical issues.
• Security cookies: these support fraud detection and account security by recording login activity, device fingerprints, and unusual usage patterns that may indicate unauthorised access attempts.

You can manage cookie settings through your mobile browser. Please note that disabling strictly necessary cookies will prevent core platform features from functioning correctly. 98ab does not use third-party advertising cookies or cross-site tracking cookies.

98ab retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply as a general guide.

• Active account data: retained for the duration of the account relationship and for a minimum of 5 years following account closure to meet AML and financial recordkeeping obligations.
• KYC and identity verification documents: retained for a minimum of 5 years following account closure or the date of the last transaction, whichever is later, in accordance with applicable AML regulations.
• Support correspondence: retained for a minimum of 2 years following the resolution of the relevant support case, or for the life of the account if the correspondence relates to an unresolved matter.

When data is no longer required for its original purpose and there is no legal obligation requiring its continued retention, 98ab will securely delete or anonymise it. Anonymised data (from which you cannot be identified) may be retained indefinitely for aggregate statistical and analytical purposes.

98ab implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. While no system can guarantee absolute security, we are committed to maintaining robust protections across all aspects of the platform.

• SSL/TLS encryption on all data in transit between your device and the 98ab platform, ensuring that data cannot be intercepted by third parties during transmission.
• Encrypted storage of sensitive data at rest, including identity documents and financial account references, using industry-standard encryption protocols.
• Strict access controls ensuring that personal data is accessible only to 98ab personnel who require it to perform their job function, with access logs maintained for audit purposes.
• Regular security testing and vulnerability assessments of the platform infrastructure to identify and remediate weaknesses before they can be exploited.

If you believe your 98ab account has been accessed without your authorisation, you should contact support immediately at [email protected]. 98ab will investigate all credible security reports and take appropriate action to protect your account. Players also have a responsibility to maintain strong, unique passwords and to notify 98ab promptly if they suspect any compromise.

As a registered player on 98ab, you have a number of rights in relation to the personal data we hold about you. To exercise any of these rights, please contact 98ab support at [email protected] with your registered mobile number and a clear description of your request.

Rights Available to You

• Right of access: you may request a copy of the personal data 98ab holds about you, along with information about how and why it is being processed.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right of erasure: in certain circumstances, you may request the deletion of your personal data. This right is subject to legal and regulatory retention obligations — we may not be able to delete data that we are legally required to retain.
• Right to restrict processing: you may request that we limit the way we process your data in certain circumstances, for example where you contest the accuracy of the data.
• Right to data portability: you may request a copy of the personal data you have provided to 98ab in a structured, machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time by contacting 98ab support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

98ab will respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, 98ab may extend this period by a further 30 days and will notify you of the extension and the reason for it. There is no fee for making a data rights request unless the request is manifestly unfounded or excessive.

The 98ab platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If 98ab becomes aware that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on 98ab, please contact us immediately at [email protected] so we can take prompt action. We apply strict age verification checks as part of our KYC process to prevent underage registration.

As part of 98ab's commitment to responsible gaming, we may use the data we hold about your account activity — including betting frequency, deposit patterns, session duration, and the use of responsible gaming tools — to identify players who may be experiencing gambling-related harm. Where our analysis suggests a player may be at risk, we may proactively contact them, apply responsible gaming tools to their account, or restrict certain account features in accordance with our Responsible Gaming Policy.

Data used for responsible gaming monitoring is processed on the basis of 98ab's legitimate interest in protecting players from harm and fulfilling its obligations as a responsible gaming platform. This processing is not used for marketing or promotional purposes. Players may contact 98ab support at any time to enquire about the responsible gaming tools available on their account or to request self-exclusion.

98ab reserves the right to update or revise this Privacy Policy at any time. Where material changes are made, we will endeavour to notify registered players via the platform or their registered contact details before the changes take effect. The updated Policy will be published on this page with a revised "Last Updated" date.

Your continued use of the 98ab platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should cease using the platform and may request account closure by contacting 98ab support.

Contact 98ab About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how 98ab handles your personal data, please contact the 98ab support team. All privacy-related enquiries are handled with strict confidentiality.