Responsible Gaming at 98ab

Playing Responsibly on 98ab

98ab is built for players in Bangladesh who want to enjoy sports betting, cricket, live casino, and slot games in a safe and well-regulated environment. We take responsible gaming seriously — not as a legal checkbox, but because the long-term wellbeing of our players genuinely matters to us. When gambling is approached thoughtfully, with clear boundaries and honest self-awareness, it stays enjoyable. When it isn't, the consequences can be severe.

This page explains all of the responsible gaming tools available to 98ab players, how to use them, and what to do if you feel gambling is no longer under your control. All tools described here are available free of charge to every registered player. You do not need to justify or explain yourself to access them — simply contact 98ab support and we will activate any tool on your account promptly.

Every 98ab account comes with access to six practical tools designed to keep your gambling experience safe, controlled, and enjoyable. You can activate any of these at any time by contacting support.

A deposit limit is the single most effective tool for keeping your gambling spend within a budget you are comfortable with. At 98ab, you can set a daily, weekly, or monthly limit on the amount of money you deposit into your account. Once a limit is active, it applies immediately — you cannot deposit more than your chosen limit within the relevant period.

• Daily deposit limit: a cap on the total amount deposited within any 24-hour rolling period.
• Weekly deposit limit: a cap on the total amount deposited within any rolling 7-day period.
• Monthly deposit limit: a cap on the total amount deposited within any rolling 30-day period, useful for players who prefer a monthly budgeting approach.
• Limits can be decreased immediately at your request. Increases to an existing limit are subject to a mandatory 24-hour cooling-off period before they take effect, giving you time to reflect before spending more.

Losing track of time while playing is one of the most common factors in problem gambling. When a session extends for hours without a natural break, decision-making quality decreases and it becomes harder to walk away. Session time limits on 98ab address this directly.

• You can set a maximum session length in minutes or hours. When the session limit is reached, you will be automatically logged out of your account.
• Activity reminders can be set so that you receive a pop-up notification at set intervals (e.g., every 30 minutes) informing you of the time elapsed in your current session.
• To set a session time limit, contact 98ab support via email and specify your preferred maximum session length. This is applied to your account and will trigger automatically on your next login.

Sometimes a player needs more than a deposit limit or session cap — they need a genuine break from gambling altogether. 98ab offers two options for taking time away from the platform, designed for different levels of concern.

Cooling-Off Period (1–30 Days)

A cooling-off period is a short-term voluntary break from gambling on 98ab. You can request a break of between 1 and 30 days. During a cooling-off period, your account remains open and your balance is preserved, but you cannot place bets or make new deposits. This option is ideal if you feel you have been playing more than intended lately and want to take a step back without permanently closing your account.

Self-Exclusion (6 Months, 1 Year, or Permanent)

Self-exclusion is for players who recognise that their gambling has become a problem and want to commit to stopping. When you request self-exclusion on 98ab, the following happens immediately.

• Your account is locked and you cannot log in, place bets, or make deposits for the full duration of the exclusion period.
• Any pending bonus offers or promotional communications are cancelled and will not be sent to you during the exclusion.
• Any verified real-money balance in your account will be made available for withdrawal. Contact support to arrange withdrawal of your remaining balance during a self-exclusion.

Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following behaviours are recognised warning signs that gambling may be moving from entertainment to harm. If several of these apply to you, we strongly encourage you to use the self-exclusion tool or contact 98ab support immediately.

• Spending more money on gambling than you planned or can afford, and finding it difficult to stop once you have started.
• Chasing losses — continuing to bet in an attempt to recover money you have already lost, often leading to larger losses.
• Neglecting work, family, or social responsibilities because of time or money spent on gambling.
• Borrowing money from family, friends, or financial services to fund gambling activities.
• Lying to people close to you about how much time or money you spend gambling.
• Feeling anxious, irritable, or restless when you are unable to gamble, or using gambling to escape stress, depression, or personal problems.
• Repeatedly trying and failing to cut back or stop gambling, or making promises to yourself or others that you then break.

Recognising these signs early is the most important step. You do not need to have hit a crisis point to ask for help — any of these signs on their own is a valid reason to reach out to 98ab support or to activate a cooling-off period or self-exclusion.

If you recognise any of the warning signs above, or if someone close to you has expressed concern about your gambling, taking action quickly is important. Here are the steps we recommend.

98ab does not permit any person under the age of 21 to register an account or place bets on the platform. This is a firm policy with no exceptions. We apply age verification as part of our standard KYC process, and any account found to belong to a person under 21 will be closed immediately with any balance refunded.

If you are a parent or guardian and are concerned that a minor in your household may be accessing gambling sites, we recommend the following steps to protect them.

• Use parental control software on shared devices to block access to gambling websites and apps.
• Keep passwords and account login details secure and do not share them with minors.
• If you suspect a minor has accessed a gambling site, contact the site's support team immediately. For 98ab, email [email protected].

Even for players who are in full control of their gambling, the following habits make the experience safer and more sustainable over time. These are not restrictions — they are the behaviours of smart, experienced players.

• Set a budget before you start playing each session and stop when it is gone — never top up mid-session to chase losses.
• Only gamble with money you can genuinely afford to lose. Never use rent money, bill payments, or funds set aside for essential expenses.
• Take regular breaks during sessions. Stand up, walk around, and give yourself time away from the screen every 30–45 minutes.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol. These states impair judgement and lead to poor decision-making.
• Treat gambling as entertainment, not as a source of income. No betting strategy guarantees consistent profit, and the house edge exists on every game.
• Balance gambling with other leisure activities. If gambling starts to feel like the only enjoyable thing in your life, that is a warning sign worth taking seriously.
• Keep track of your actual wins and losses over time. Many players underestimate losses by only remembering wins. A clear record keeps your perspective honest.

Contact 98ab Support About Responsible Gaming

98ab's support team is available to help with any responsible gaming request — whether that is setting a deposit limit, activating a cooling-off period, applying self-exclusion, or simply talking through a concern. There is no wrong reason to reach out, and no request will be judged or dismissed.

Remember: using responsible gaming tools is a sign of strength, not weakness. Every 98ab player who takes steps to manage their gambling is making a smart, self-aware decision that protects their enjoyment of the platform long-term.